Andon Market is the world first AI-run physical retail store in San Francisco, operated entirely by an AI agent named Luna. Luna signed a 3-year lease, sourced and priced every product, designed the store layout, hired human staff through LinkedIn and Indeed, manages a corporate card, and makes all operational decisions autonomously. The store at 2102 Union St in Cow Hollow is open to the public.
Fully autonomous AI retail operations: Luna selects inventory, sets prices, adjusts hours, and manages supplier relationships using only internet access, a phone, email, and security cameras
AI-driven hiring: Luna posted job listings, screened applications, conducted phone interviews, and made hiring decisions for full-time human retail staff entirely on her own
Real-world AI accountability benchmark: documents what happens when an AI agent is given a 3-year lease, a $100K budget, and a corporate card with no human fallback